Your Credit Control Checklist for 2023

In this intensive short 3-hour Credit Management training course, Declan Flood will take you through the checklist you need to get your credit control function under control.

By attending, you will have a clear picture of what you should be doing and a step-by-step guide to show you how to do it.

Time and Date: 9.30am – 12.30pm, 25th January 2023

Cost: HAI Member – €120, Non-Member – €150

Location: Zoom

To book your place please complete the form below. For more information please contact Aoife at aoife@hardwareassociation.ie or call 01 2980969.

“Excellent course, Declan is the best tutor I have attended. Great knowledge and delivered in good humour”

Tommy Shaughnessy, Aurivo Co-Op Society

“Well structured course. Well presented by Declan.”

Emmet Cooney, Michael Cooney and Sons Ltd

Learning Outcomes

By attending, you will have a clear picture of what you should be doing and a step-by-step guide to show you how to do it.

By focusing on intelligent credit management, you will grow your profitable sales and deliver excellence to your customers at every step in the process, even when things go wrong.

Course Content

In this intensive short 3-hour Credit Management training course, Declan Flood will take you through the checklist you need to get your credit control function under control in the following areas:

  1. Opening accounts for new customers
  2. Deciding who to give credit to and who not to.
  3. Setting accurate lines of credit and appropriate Credit Terms
  4. Reviewing existing account performance
  5. Interdepartmental communications
  6. Right first-time Administration systems
    1. Billing
    2. Cash entry
    3. Cash allocations
    4. Bank reconciliations
    5. Control of cash accounts
    6. Credit notes
    7. Stock control
  7. Prioritising collections
  8. Collection methods
  9. Escalation of collection activity on old accounts
  10. Right first-time administration
    1. Billing
    2. Cash entry
    3. Cash allocations
    4. Bank reconciliations
    5. Control of cash accounts
    6. Stock control
  11. Controls
  12. Reporting

In the current environment of high inflation, higher interest rates and diminishing availability of finance – the ability to convert your debtor’s ledger into cash in the shortest possible time is essential for any business looking to survive and thrive, no matter what the economy is doing.

By focusing on intelligent credit management, you will grow your profitable sales and deliver excellence to your customers at every step in the process, even when things go wrong.

Who Should Attend

This course is essential for anyone in the Hardware industry who want to improve their own performance.

About the trainer

Declan Flood, from Irish Credit Management Training, is recognised as the expert on all aspects of Credit Management in Ireland and beyond. He holds over twenty years’ experience, any credit problem that you could encounter he either has the solution or knows the best person available to help you.

He is recognized as a thought leader in credit worldwide for his total business approach to credit. He believes that credit is not only about getting paid in full and on time, it is also about maintaining excellent customer relationships and finding a way to deliver every order.

To book your place please complete the form below. For more information please contact Aoife at aoife@hardwareassociation.ie or call 01 2980969.

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