As a part of our continued expansion of member services, our E-Learning Platform will allow you and your colleagues to train and upskill at times which are convenient to the running of your business. The first course available on the platform is New Employee Induction training: a 7-module programme which will get your staff up to speed quickly and aid you in complying with some of your requirements as an employer under the Terms of Employment (Information) Act 1994 and 2001. All you have to do is request login details for the number of staff you require to be trained and the new staff are ready to complete their induction!
All HAI members will receive unlimited access to our New Employee Induction Training until the 31st December, 2015. To receive COMPLIMENTARY logins for your employees for the HAI New Employee Induction Training, please email Amanda or call 01 2980969.
Once your new member of staff has a username and password they will be able to access the login page of the platform from the Education area of our website: hardwareassociation.ie/education
When an employee logs in they are presented with a new employee form and induction checklists for you both tofill out. They then complete 7 modules and 5 exams, at a time convenient to your business. Topicsrange from general day-to-day HR policies on workplace requirements according to Irish Employment Law(disciplinary procedures, holidays and absenteeism etc.) right through to how to merchandise and sell hardware goods, and, an introduction to Health and Safety to complement any required H&S training. The topics are:
Topic 1: Introduction to Hardware Retailing in Ireland
Topic 2: Things I Need to Know on Day One
Topic 3: Product and Service Range – to come!
Topic 4: Basics of Merchandising
Topic 5: Customer Service and Up-Selling
Topic 6: Housekeeping in Your Store
Topic 7: Introduction to Health, Safety and Welfare
Along with the advantage of flexible and independent learning, employers can receive reports which monitor time actively spent by employees on each module, and on their performance in online assessments. New Employee Induction Training will enable you to assess whether a new employee sufficiently understands what is required of them in their new role.
The Employee Induction Course is just the first of a number of planned online training initiatives. Future modules include online product training from suppliers. Keep an eye out for the HAI monthly email newsletters for more updates! If you have any suggestions on training that you would be interested in HAI providing for your business,please contact us!