Below you can find our full catalogue of training and development workshops, available in half-day virtual or full-day classroom formats. All workshops are tailored specifically to the needs of the hardware and building materials industry. Click the tabs below to find the training solution to suit your needs, and contact [email protected] for more information about any of our workshops.
Autumn Training Schedule
Book your spot on our upcoming training courses, taking place this Autumn.
Leadership and Communication Skills
This course is designed to introduce an individual into the world of supervision and leadership. It helps them to maximise their time by working to their […]
Stock Control
Keeping accurate stock figures and ordering correct quantities of stock at the right price can be made easier – if you know how. This course is […]
Marketing Series: AI for Sales & Marketing
This practical session explores how AI can support sales and marketing within the hardware industry, including hardware retailers, builders’ merchants, suppliers and distributors. Participants will learn […]
Merchandising Techniques
Merchandising is an integral part of every retail business and its importance to the sector continues to grow. This one-day workshop is designed to give hardware […]
Marketing Series: Social Media for the Hardware Sector
This workshop provides a solid foundation in social media marketing for small businesses. Learn how to select the right platforms, create engaging content, and leverage social […]
Marketing Series: Email Marketing for the Hardware Sector
This practical session introduces hardware retailers, builders’ merchants and suppliers to the fundamentals of email marketing. Participants will learn how to build and manage an email […]
Marketing Series: Video Marketing with Canva for the Hardware Sector
This practical workshop introduces hardware businesses to using Canva to create simple, professional video content for social media and digital marketing. Participants will learn how to […]
Customer Service Excellence (with AI applications)
“Delivering service excellence as a point of differentiation” Customer Service Excellence aims to equip hardware retail store managers and floor staff with the necessary knowledge and […]
ALL COURSES AND WORKSHOPS:
Interested in any other training? Check out our full catalogue below, and contact us today about any courses of interest for you and your team!
- All
- Customer Service
- Digital Marketing
- Finance
- Management
- Merchandising
- Negotiation Skills
- Retail/Merchant
- Sales
- Sales Management
- Supplier/Distributor
- Virtual Training
AI for the Hardware Sector (VIRTUAL)
This half-day practical workshop takes a deep-dive into the practical applications of AI (artificial intelligence) business tools and examines how they can help save you time, […]
Change Management
As a team leader, or a team member, learn the process for leading change and understand the impact (positive and negative) of change in your organisation. […]
Core Coaching Skills for Managers and Leaders
This two-day course is designed to introduce core coaching skills to people managers and leaders. For anyone seeking to embed a more coaching culture into their organisation. […]
Credit Control (VIRTUAL)
In this intensive 3-hour workshop, Declan Flood will help hardware business owners, managers and financial controllers explore the best ways to manage credit and maintain customer […]
Customer Service Excellence (with AI applications)
“Delivering service excellence as a point of differentiation” Customer Service Excellence aims to equip hardware retail store managers and floor staff with the necessary knowledge and […]
Data-Driven Decision-Making with AI (VIRTUAL)
The Data-Driven Decision-Making with AI workshop explores the transformative role of artificial intelligence in refining business strategies through data-driven insights. Participants will delve into AI techniques […]
Digital Marketing and Social Media – Your Marketing Checklist (VIRTUAL)
The Digital & Social Media half-day virtual workshop is designed for hardware retailers and suppliers who are looking to update and upgrade their business’ marketing efforts, […]
Digital Video Workshop (VIRTUAL)
This workshop equips businesses with the skills to harness digital video as a powerful tool within their marketing strategy. Participants will learn how to create professional, […]
Leadership and Communication Skills
This course is designed to introduce an individual into the world of supervision and leadership. It helps them to maximise their time by working to their […]
Managing Wrongful Arrest and Violence in Retail
This one-day course, delivered in two interactive sessions, equips retail staff with the skills to manage aggression and violence in the workplace and to prevent wrongful […]
Marketing Series: AI for Sales & Marketing
This practical session explores how AI can support sales and marketing within the hardware industry, including hardware retailers, builders’ merchants, suppliers and distributors. Participants will learn […]
Marketing Series: Email Marketing for the Hardware Sector
This practical session introduces hardware retailers, builders’ merchants and suppliers to the fundamentals of email marketing. Participants will learn how to build and manage an email […]
Marketing Series: Social Media for the Hardware Sector
This workshop provides a solid foundation in social media marketing for small businesses. Learn how to select the right platforms, create engaging content, and leverage social […]
Marketing Series: Video Marketing with Canva for the Hardware Sector
This practical workshop introduces hardware businesses to using Canva to create simple, professional video content for social media and digital marketing. Participants will learn how to […]
Merchandising Techniques
Merchandising is an integral part of every retail business and its importance to the sector continues to grow. This one-day workshop is designed to give hardware […]
Negotiation for Results
This highly interactive two-day workshop is designed to provide hardware industry sales reps, who need to overcome objections and difficulties, with a basic comfort level to […]
Performance Managing the Sales Team (VIRTUAL)
The aim of this half-day virtual workshop is to equip hardware retail sales managers with the knowledge, skills and competence to realise sales targets through the […]
Personal Effectiveness & Time Management
Learn how to work smarter, not just harder. This practical session helps you spot the difference between what’s urgent and what’s truly important, so you can […]
Procurement Skills
To be proficient at procurement in business, it is important to have a well-rounded understanding of the procurement landscape. This course aims to introduce the required […]
Smarter Business with AI Programme (3 Days) (VIRTUAL)
Discover how to harness the power of artificial intelligence to work smarter, not harder. Smarter Business with AI is a practical, three-part online programme designed specifically […]
Stock Control
Keeping accurate stock figures and ordering correct quantities of stock at the right price can be made easier – if you know how. This course is […]
Telephone Selling Skills (B2B)
This one-day course is designed to give staff and managers in hardware B2B a clear understanding of telephone sales and demonstrate the skills, attributes and knowledge […]