Hardware Association Ireland is delighted to launch its NEW Hardware Education Hub.

Powered by QedON, The Hardware Education Hub is an industry response to the training and education of those employed in the hardware retail and merchanting sector.

HAI aims to raise overall standards within the sector by providing cost-competitive and time-effective access to relevant, accredited, high-quality training courses. The range of courses available offer continuous professional development for all those employed within the sector.


When you’ve completed your eCourse, take the online assessment to test and validate your new knowledge!

Once successful, you will receive a Digital Badge from ATHE UK or QedON!

Digital badges are an accredited indicator of accomplishment, skill, quality or interest that can be earned by taking any of our eCourses. You can share your Digital Badge to your social media channels and boast to your colleagues and peers on LinkedIn!

ATHE is a global awarding organisation regulated by Ofqual and other UK and international regulators. ATHE have more than 280 recognised centres in over 55 countries to complement their strong brand presence in the UK.
ATHE qualifications are approved as progression pathways to relevant Bachelor’s and Master’s Top-Up degrees by a growing number of UK and international Universities,  providing significant tertiary education opportunities for learners.

ATHE offers a comprehensive portfolio of vocationally orientated and internationally recognised qualifications – such as business and management, law, computing and healthcare.


How to get started:

To get started on your Hardware Education Hub journey just follow these simple steps:
  1. Scan or click the QR code and fill in your details as indicated
  2. You will receive an email from QedON containing your login details and a link to the Hardware Education Hub
  3. Click the link, log in using the username and password, and begin your elearning journey!

Course Catalogue

Interview Skills

The aim of Interviewing Skills is to equip you with the knowledge and skills necessary to conduct an effective interview whilst developing your existing interviewing skills.
It will focus on how to acquire the relevant information from the interviewee, thus, finding the right candidate for your organisation.

Delegation Skills

The aim of Delegation Skills is to provide you with the knowledge, skills and tools to effectively manage the delegation skills process and to correctly identify the suitable tasks for delegation. 

Feedback for Performance Excellence

The aim of Feedback for Performance Excellence is to develop your knowledge and skills and provide you the tools to effectively deliver feedback to your team with confidence.

Introduction to Employment Law

This eCourse aims to provide you with a knowledge of basic Employment Law to ensure compliance with current employment rights and employer responsibilities. 

Management Communication

The aim of Management Communication is to equip you with the tools and knowledge to communicate effectively with your teams.  

It will increase your awareness when communicating and provide you with the essential skills for leadership and success. 

Understanding Conflict Management in the Workplace

The aim of Understanding Conflict Management in the Workplace is to equip you with the skills and knowledge to manage conflict situations in a clear, assertive and rational manner whilst supporting individuals of your team.

Retail Selling Skills

Ensuring all available sales opportunities are maximised.
This eCourse aims to provide you with the knowledge and understanding the the retail selling process. It focuses on the techniques used for identifying and meeting the needs of customers in retail businesses.

PR 101 for your Small Business

Maximise your brand publicity
This eCourse aims to provide you with the knowledge, skills and competence to present you, and your brand, favourably to the public, utilising both print and social media channels.

Social Media Marketing 101

This eCourse aims to provide you with the knowledge, skills and competence to market your brand online using social media channels and tools.

Introduction to Safety, Health & Welfare

This eCourse aims to provide you with the knowledge of Safety, Health & Welfare while working in your organisation.

Safe Manual Handling – Theory and Practical

Manual Handling is important mandatory training. Let’s increase our level of skills and knowledge to help prevent injury and avoid the hazards involved in lifting and moving items in the workplace.

A growing range of highly interactive Product Knowledge modules, delivered by our Learning Partners.


Bathroom Products

Keep it Connected with AgriFlow

Learn on your own time and at your own pace with the Agriflow Plastic Compression Fittings eLearning Course. Built by industry experts for those employed in the Hardware and DIY sectors.

Learn the necessary skills and expertise with Geberit's Wall-Hung Toilets

Learn on your own time and at your own pace with this Wall-Hung Toilets eLearning course. Built by industry experts for those employed in the hardware/DIY sectors. 

Niko Bathrooms

Get Inspired with Niko Bathrooms

This eCourse aims to provide you with knowledge of bathroom designs, equip you with selling techniques, assist your customers and maximise retail sales.

Paint & Décor

New Primers & Problem Solvers ecourse from Fleetwood Paints

Primers and Problem Solvers by Fleetwood

Get the necessary knowledge and skills to assist customers in choosing the correct priming product for their project

Trim Paints ecourse from Fleetwood Paints

Trim Paints by Fleetwood

Get the skills necessary to assist customers in choosing the desired style and finish for their interior and exterior trim projects.

Other Product Knowledge Courses to come in the following sectors:

  • Adhesives

  • Cement

  • Garden

  • Heating

  • Insulation

  • Plaster Board

  • Plumbing

  • Roofing

  • Timber

Click the cover image to download the Hardware Education Hub Catalogue

Contact Us

If you have any queries about our elearning or classroom-based training please contact us at aoife@hardwareassociation.ie or call 01 2980969.

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