HAI members can enjoy exclusive access to the Hardware Education Hub, HAI’s dedicated online space for continued learning and development for the hardware sector.
Here you can find a growing catalogue of e-learning modules in topics including:
- New Employee Induction – for hardware retailers and merchants – ideal training for anyone new to the hardware sector
- IT & Desktop Skills – Detailed online modules covering the Microsoft Office Suite, including Excel, Word, Outlook and Powerpoint (2013 and 2016)
- Operations – Online courses in topics designed to develop and improve the day to day running of the business, including Sales, Telephone Skills and Improving Margins
- NEW: Social Media Fundamentals – This video course series covers key social media topics such as Facebook, Twitter, LinkedIn and video channels.
Reviews of the New Employee Induction module
e-Learning provides an accessible solution for training staff, without the need to have an employee away from the business for a day. The course introduces the concepts of the hardware business and also covers what is expected of them as employees, as well as what is expected from their employers
I found the training accessible and easy to use. It was a complete introduction for me as I came from a different sector
Reviews of the Improving Profit Margins module
I found the course good, it gave a good understanding of Margin protection which is very important.
A collection of product knowledge modules, resources and how-to videos to help business owners ensure their team have the latest information, and suppliers/manufacturers can make sure the right information about their products is going out. Product knowledge information is available for products and brands in sectors including cement, fixings & fasteners, garden supplies and plumbing.
HAI members can access detailed information about our suite of business support services, including member offers, compliance and regulation updates and research.