Privacy Policy

Last updated on: 25th May 2018

This Privacy Policy outlines your rights, the information Hardware Association Ireland (HAI) may collect about you in general and through the website (, and how HAI uses this information. HAI is the data controller of data gathered via the website, and our Data Protection Officer can be contacted at

Any external links to other websites are clearly identifiable as such and HAI is not responsible for the content or the privacy statements of these websites. If you have any issues or queries relating to such websites, please contact the third party providers directly.

Your rights

If you believe any information we process about you is incorrect, you can request to see it, and have it corrected or deleted. If you are unhappy with how we handled your personal data, you can contact us at

If you are not satisfied with our response or think we are not in compliance with the law, you can complain to the Data Protection Commissioner, at

Your rights under General Data Protection Regulations (GDPR) are:

  • You have the right to access the personal data we hold on you.
  • You have the right to correct and update the personal data we hold on you.
  • You have the right to have your personal data erased.
  • You have the right to object to processing of your personal data.
  • You have the right to data portability.
  • You have the right to withdraw your consent to the processing of personal data for which consent was sought.
  • You have the right to complain to the Data Protection Commissioner.

Personal Information

We will not collect any personal data apart from that which you volunteer, for example, by submitting a query online or completing the membership form.

Non-personal information 

The website gathers statistical and other analytical information on an aggregate and non-individual specific basis of all visitors who visit the website.  This information provides general and not individually specific information such as the number of people who visit the website; the number of people who return to the website; what browser they use; keywords used in search engines; search terms used; and where they were before they came to the website.

How is personal information being used?

HAI will process any personal information you provide to us for the following purposes:

  • To provide the services and support you require;
  • To send you information or other forms of communication that you register for;
  • To contact you for feedback on the website as well as on the services offered by HAI;
  • To respond to any feedback or queries submitted by you to HAI.

We store this information in our CRM. Each record in the CRM contains company information such as a description of the organisation, names of staff, phone numbers, emails, the address of your company, the web address of your company and notes from meetings and calls.

How is non-personal information being used?

Non-personal information will be used to get an understanding of where visitors to the website come from. HAI uses Google Analytics to monitor traffic on the website so that it can manage the website’s capacity and efficiency. It also helps HAI to understand which part of the website are most popular and generally to access user behaviour and characteristics in order to measure interest in and use of the various areas of the website as well as to improve the website and enhance your online experience.

How long HAI maintains Member Data

We will generally maintain your personal data for the duration of HAI membership, and for two years beyond that, unless otherwise requested by you. If you consent to receipt of marketing information, any information for this purpose will be kept with us until you inform us you no longer wish to receive it.

Sharing Member Data

Personal data will only be shared with trusted third parties including other data controllers where it is necessary for the performance of HAI’s duties as a data controller, or where you first give your prior consent.

For example, as an association with a small office, HAI use the services of an event organiser for arranging part of The Hardware Show and The Hardware Conference. For members who participate in the Business Index, HAI use an external research company, or for distribution of The Hardware Journal, HAI use a mailing house.

We do not sell your data to third parties.

The use of Cookies

Cookies are a small piece of computer code that a website can send to your (the visitor’s) computer so that it will be recognised by that site on your return. Cookies allow web servers to recognise computers connecting to them, speeding up the download of pages. Cookies may also be used by HAI to establish statistics about the use of the website by visitors, by analysing data such as pages visited, browsing time, site performance, etc. Use of such data helps HAI to improve the quality of our website.

The data collected by HAI through cookies will not be kept for longer than is necessary to fulfil the purposes mentioned above. In any event, such information may not be kept for longer than two years.

Browsing data about visitors is automatically collected by HAI servers. If you do not want to have this data collected, please do not use our website. You can also set your browser to prevent the acceptance of cookies, or to notify you when a cookie is being recorded. For optimal use of our website, we recommend that visitors do not block cookies.

All cookie data collected from HAI’s website visitors will be protected from unauthorised access.

Google Analytics

Google Analytics uses cookies to define user sessions, as well as to provide a number of key features in the Google Analytics reports. Please click here for information about how Google Analytics uses cookies and here for details of what cookies are set by Google.

Disclosure to third parties

HAI will disclose your personal information in response to a valid, legally compliant request by a competent authority or in response to a court order or otherwise in compliance with any applicable law, regulation, legal process or enforceable governmental request or other statutory requirement; to enforce the terms and conditions, including, the investigation of potential violations thereof; to detect, prevent or otherwise address fraud, security or technical issues; or to protect against imminent harm to the rights, property, or safety of HAI, its users or the public as required or permitted by law.

If new and unanticipated uses, not previously disclosed in this Privacy Policy become apparent, HAI will obtain your consent prior to using your personal information for those new purposes.

Update, Correct and Delete Personal Information

You may amend, update or delete your personal information on the Members’ Directory, at any time by contacting HAI by email at or in writing to Hardware Association Ireland, Blackchurch Business Park, Naas Road, Rathcoole, Co. Dublin D24 C796. HAI will not retain your personal information any longer than is necessary for the purposes associated with the Website.

Security of Personal Information

The nature of the internet is such that HAI cannot guarantee the security of any information you transmit to HAI. No transmission over the internet can be guaranteed to be 100% secure. However, HAI will take all appropriate measures (including appropriate technical and organisational measures) to protect against unauthorised access to, alteration of, disclosure of or destruction of your personal information.

Contact Details

If you have any queries, or suggestions about the website or the Privacy Policy, please contact HAI by email at; by telephone at 01 298 0969; or in writing to: Hardware Association Ireland, Blackchurch Business Park, Naas Road, Rathcoole, Co. Dublin D24 C796.

Notification of Changes

HAI may revise this Privacy Policy from time to time and reserves the right to do so. Any changes will be posted to this policy at the top of the page. It is understood that by continuing to use the website, you accept these changes.

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