HAI Certificate in Hardware Retail and Merchanting Returns for another year!

This week, we were delighted to see the return of the highly anticipated HAI Certificate in Hardware Retail & Merchanting, our dynamic nine-month mentor-driven programme designed to help new or developing employees propel their career in the hardware industry to new heights. This transformative journey kicked off this week, marking the beginning of an exciting new chapter for participants.

Modules underway
The 2024/2025 program launched in style this week with Noel Davidson’s ever popular session on Communication Skills. This engaging session was packed with interactive discussions and hands-on exercises, designed to not only break the ice but also to empower participants to refine their communication skills. From day one, our students are already diving deep, connecting with peers, and discovering their unique communication styles.

This session will be followed by eight other modules covering key facets of working in a retail/builders merchanting environment:

• Selling Skills
• Customer Service
• Basic Instore Finances
• Credit Control
• Stock Control
• Merchandising
• Digital Marketing
• Team-Building and Team-Leading

HAI Certificate welcomes back Octabuild as sponsor
We’re excited to continue our partnership with Octabuild and its esteemed members: Dulux Paints, Etex Ireland, Glennon Brothers, Grant Engineering, Gyproc, Irish Cement, Kingspan Insulation, and Wavin Ireland. Together, we’re gearing up for an incredible year ahead, featuring Octabuild’s specialised Product Knowledge modules and exclusive site visits to Octabuild member locations across the country, where students can get more in-depth information on their products and the industry.

Speaking about their involvement in the Certificate this year Declan Conlon, Octabuild Chairman said: “Octabuild is proud to continue its sponsorship of the 2024/25 HAI Certificate in Hardware Retail & Merchanting, a programme that plays an important role in fostering talent and driving excellence in the hardware and merchanting sector. We believe continued learning and development is more important than ever, and through our product knowledge modules, participants gain first hand a deeper understanding of the products and practices that drive our industry.

“By supporting this HAI initiative, together we are investing in the future of our industry, ensuring that the next generation of professionals is well-equipped with the knowledge and skills necessary to succeed.”

Last chance to enroll!
This is your final opportunity to secure a spot in the HAI Certificate! If you have team members who are new to the hardware retail or builders merchanting sector, or if someone on your team is eager to elevate their skill set with structured, comprehensive training, then act fast – CLICK HERE to enroll in the HAI Certificate in Hardware Retail and Merchanting today!

Have any queries? Contact [email protected]