Business Index: Q1 2021
August 15, 2021
Covid Vaccination and the Workplace
September 17, 2021
Comprising nine modules over nine months the course is designed to equip those new to the sector, and also those without formal training, with a knowledge and skills base that will enable them to contribute to the business of their employer. It will also help employees build a career in the sector.
This foundation course will give students an understanding of working in a hardware retail store/builders merchant and it will help them to gain an understanding of their role. It will also enhance the employers ability to attract and retain talented employees.
The modules covered in this programme include:
- Personal Development: Including Selling Skills and Customer Service
- Business Finance: Basic instore finances and Credit Control
- In-store Operations: Stock Control and Merchandising
- In-store Promotion: Digital Marketing and Social Media
- Management Development: Teamwork and Team-Building
This programme also includes a number of Product Knowledge tutorials, where tutors will provide key product information on sectors such as Heating and Plumbing, Building Materials and General DIY Products.
It is intended that this foundation course will enhance the employer’s ability to attract and retain talent as employees will feel that the employer has invested in them.
Applications will be limited to 20. Only HAI members can apply.
Registration for the HAI Certificate in Hardware Retail and Merchanting is now OPEN, and applications can be made via the below form, and a member of the HAI team will be in touch with you.
The official brochure with information on the modules, tutors, assessments and schedule can be found here.
For more information and/or to register your interest in the certificate, email [email protected].
