HAI is pleased to launch its Autumn 2022 virtual classroom training schedule, with half-day workshops in topics including Credit Control, Selling Skills and Customer Service for hardware retailers/builders merchants, digital marketing , the return of Leadership and Communication Skills, and more, all designed to give business owners, managers and their staff the skills and information they need to grow and develop in their roles.
Due to demand, the Autumn training schedule will take place via Zoom.
Click the links for more information about each workshop, or view HAI’s full catalogue of classroom training courses here. To book places on any of the courses please complete the form at the bottom of each workshop page, or contact Aoife Kinsella at aoife@hardwareassociation.ie or 01 2980969.
Date | Title | Tutor | Course Duration* | Cost (HAI Member) | Cost (Non-Member) |
6th September | Credit Control – Basic Collections | Declan Flood | Half-Day | €120** | €150** |
7th September | Consultative Selling Skills – Retailers/Merchants | Terry Harmer | Half Day | €120 | €150 |
8th September | Advanced Credit Control | Declan Flood | Half Day | €120** | €150** |
14th September | Customer Service Excellence | Terry Harmer | Half Day | €120 | €150 |
6th October | Digital Marketing and Social Media | Greg Fry | Half Day | €120 | €150 |
18th October | Consultative Selling Skills – Suppliers | Terry Harmer | Half Day | €120 | €150 |
1st November | Leadership and Communication Skills | Noel Davidson | Half Day | €120 | €150 |
3rd November | Stock Control | Darren Kelly | Half Day | €120 | €150 |
9th November | Merchandising Essentials | Darren Kelly | Half Day | €120 | €150 |
* 9.30am – 12.30pm
** For anyone who wishes to attend both Credit Control workshops, you can avail of the full-day rate of €210 (HAI Members) or €270 (non-members).
If you have any queries on any of the above please contact aoife@hardwareassociation.ie.