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  • Customer Service
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  • Sales Management
  • Supplier/Distributor
  • Telesales

Advanced Workshop on Wood Flooring

Building confidence in the wood-flooring sector. Increased confidence = Increased Sales.  This workshop is intended as a follow-on from the introductory workshop, and also for any […]

Consultative Selling Skills: Suppliers

The Consultative Selling Skills Workshop aims to equip hardware and building materials suppliers with the necessary knowledge, skills and attitude to deliver excellence in sales to […]

Creating a Selling Environment In-Store

This one-day workshop is designed to equip hardware retailers, agri-retailers and builders merchants with the necessary knowledge, skills and attitude to deliver excellence in sales in […]

Credit Control: From Start To Finish

Credit Control: From Start to Finish is delivered by Declan Flood, The Credit Coach, and is specifically designed for hardware stores dealing with companies and individuals. […]

Customer Service Excellence

“Delivering service excellence as a point of differentiation” Customer Service Excellence aims to equip hardware retail store managers and floor staff with the necessary knowledge and […]

Digital Marketing and Social Media

The Digital & Social Media one-day workshop is designed for hardware retailers and suppliers who are looking to update and upgrade their business’ marketing efforts, and […]

Essential Selling Skills – Advanced B2B Selling Skills

This two-day workshop is designed to give seasoned national sales representatives and managers for hardware suppliers, distributors and manufacturers the skills to develop a blueprint to […]

Improving Your Profit Margins

Improving Your Profit Margins is a powerful and interactive workshop designed to help business owners and managers in the hardware and building materials industry to solve their […]

Introduction to Successful Branding

The Introduction to Successful Branding workshop is designed to introduce hardware business owners to the essentials of corporate branding, giving them the tools and knowledge to […]

Introductory Workshop on Wood Flooring

Building confidence in the wood-flooring sector. Increased confidence = Increased Sales.  This one-day workshop will equip hardware retail or builders merchant staff with the product knowledge […]

Leadership and Communication Skills

This course is designed to introduce an individual into the world of supervision and leadership. It helps them to maximise their time by working to their […]

Merchandising Techniques

Merchandising is an integral part of every retail business and its importance to the sector continues to grow. This one-day workshop is designed to give hardware […]

Performance Managing the Sales Team

The aim of this one-day course is to equip hardware retail sales managers with the knowledge, skills and competence to realise sales targets through the effectual performance […]

Retail Management Practice – Three Year Professional Practice Degree

Retail Ireland Skillnet are now enrolling new learners on their part-time degree in Retail Management Practice starting in September. The programme is ideal for anyone in […]

Stock Control

Keeping accurate stock figures and ordering correct quantities of stock at the right price can be made easier – if you know how. This course is […]

Telephone Selling Skills (B2B)

This one-day course is designed to give staff and managers in hardware B2B a clear understanding of telephone sales and demonstrate the skills, attributes and knowledge […]

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