HAI is pleased to launch its Spring 2022 virtual classroom training schedule, with half-day workshops in topics including Credit Control, Selling Skills and Customer Service for hardware retailers/builders merchants, digital marketing and more, all designed to give business owners, managers and their staff the skills and information they need to grow and develop in their roles.
Due to ongoing health advice, until further notice all HAI workshops will take place via Zoom.
Click the links for more information about each workshop, or view HAI’s full catalogue of classroom training courses here. To book places on any of the courses please complete the form at the bottom of each workshop page, or contact Aoife Kinsella at email@example.com or 01 2980969.
|Date||Title||Tutor||Course Duration*||Cost (HAI Member)||Cost (Non-Member)|
|25th January||Credit Control – Basic Collections||Declan Flood||Half-Day||€120*||€150*|
|27th January||Advanced Credit Control||Declan Flood||Half-Day||€120*||€150*|
|2nd February||Selling Skills for Retailers/Merchants||Terry Harmer||Half-Day||€120||€150|
|9th February||Customer Service Excellence||Terry Harmer||Half Day||€120||€150|
|2nd March||Performance Managing the Sales Team||Terry Harmer||Half Day||€120||€150|
|9th March||Stock Control||Keith Harford||Half Day||€120||€150|
|23rd March||Merchandising Techniques||Keith Harford||Half Day||€120||€150|
* 9.30am – 12.30pm
** For anyone who wishes to attend both Credit Control workshops, you can avail of the full-day rate of €210 (HAI Members) or €270 (non-members).