Below you can find our full catalogue of training and development workshops, available in half-day virtual or full-day classroom formats. All workshops are tailored specifically to the needs of the hardware and building materials industry. Click the tabs below to find the training solution to suit your needs, and contact aoife@hardwareassociation.ie for more information about any of our workshops.
Spring 2026 Training Schedule
Check out and book your spot on our upcoming courses taking place across January, February and March 2026:
- All
- Customer Service
- Digital Marketing
- Finance
- Management
- Merchandising
- Retail/Merchant
- Sales
- Supplier/Distributor
- Virtual Training
Credit Control (VIRTUAL)
In this intensive 3-hour workshop, Declan Flood will help hardware business owners, managers and financial controllers explore the best ways to manage credit and maintain customer […]
Profit Maximisation
In this intensive 3-hour workshop, Declan Flood will help hardware business owners and managers understand the common pitfalls and misconceptions about profit, and provides practical advice […]
B2B Sales: How to Sell at Trade Shows
Ideal for anyone exhibiting at The Hardware Show 2026 or any other similar trade events, this half-day virtual workshop will give you the tips, skills and […]
Customer Service Excellence (with AI applications) (VIRTUAL)
“Delivering service excellence as a point of differentiation” Customer Service Excellence aims to equip hardware retail store managers and floor staff with the necessary knowledge and […]
Digital Marketing and Social Media – Your Marketing Checklist (VIRTUAL)
The Digital & Social Media half-day virtual workshop is designed for hardware retailers and suppliers who are looking to update and upgrade their business’ marketing efforts, […]
Selling Skills for Hardware Retailers and Builders Merchants (with AI applications) (VIRTUAL)
This half-day virtual workshop is designed to equip hardware retailers, agri-retailers and builders merchants with the necessary knowledge, skills and attitude to deliver excellence in sales […]
Core Coaching Skills for Managers and Leaders
This two-day course is designed to introduce core coaching skills to people managers and leaders. For anyone seeking to embed a more coaching culture into their organisation. […]
Merchandising Techniques (VIRTUAL)
Standards of merchandising can say very much about a store and how it will be perceived by customers. It may also be argued that excellent standards […]
AI for the Hardware Sector (VIRTUAL)
This half-day practical workshop takes a deep-dive into the practical applications of AI (artificial intelligence) business tools and examines how they can help save you time, […]
Stock Control (VIRTUAL)
Keeping accurate stock figures and ordering correct quantities of stock at the right price can be made easier – if you know how. This course is […]
ALL COURSES AND WORKSHOPS:
Interested in any other training? Check out our full catalogue below, and contact us today about any courses of interest for you and your team!
- All
- Customer Service
- Digital Marketing
- Finance
- Management
- Merchandising
- Retail/Merchant
- Sales
- Sales Management
- Supplier/Distributor
- Virtual Training
AI for the Hardware Sector (VIRTUAL)
This half-day practical workshop takes a deep-dive into the practical applications of AI (artificial intelligence) business tools and examines how they can help save you time, […]
B2B Sales: How to Sell at Trade Shows
Ideal for anyone exhibiting at The Hardware Show 2026 or any other similar trade events, this half-day virtual workshop will give you the tips, skills and […]
Change Management
As a team leader, or a team member, learn the process for leading change and understand the impact (positive and negative) of change in your organisation. […]
Core Coaching Skills for Managers and Leaders
This two-day course is designed to introduce core coaching skills to people managers and leaders. For anyone seeking to embed a more coaching culture into their organisation. […]
Credit Control (VIRTUAL)
In this intensive 3-hour workshop, Declan Flood will help hardware business owners, managers and financial controllers explore the best ways to manage credit and maintain customer […]
Customer Service Excellence (with AI applications) (VIRTUAL)
“Delivering service excellence as a point of differentiation” Customer Service Excellence aims to equip hardware retail store managers and floor staff with the necessary knowledge and […]
Data-Driven Decision-Making with AI (VIRTUAL)
The Data-Driven Decision-Making with AI workshop explores the transformative role of artificial intelligence in refining business strategies through data-driven insights. Participants will delve into AI techniques […]
Digital Marketing and Social Media – Your Marketing Checklist (VIRTUAL)
The Digital & Social Media half-day virtual workshop is designed for hardware retailers and suppliers who are looking to update and upgrade their business’ marketing efforts, […]
Digital Video Workshop (VIRTUAL)
This workshop equips businesses with the skills to harness digital video as a powerful tool within their marketing strategy. Participants will learn how to create professional, […]
Leadership and Communication Skills
This course is designed to introduce an individual into the world of supervision and leadership. It helps them to maximise their time by working to their […]
Managing Wrongful Arrest and Violence in Retail
This one-day course, delivered in two interactive sessions, equips retail staff with the skills to manage aggression and violence in the workplace and to prevent wrongful […]
Merchandising Techniques (VIRTUAL)
Standards of merchandising can say very much about a store and how it will be perceived by customers. It may also be argued that excellent standards […]
Performance Managing the Sales Team (VIRTUAL)
The aim of this half-day virtual workshop is to equip hardware retail sales managers with the knowledge, skills and competence to realise sales targets through the […]
Personal Effectiveness & Time Management
Learn how to work smarter, not just harder. This practical session helps you spot the difference between what’s urgent and what’s truly important, so you can […]
Procurement Skills
To be proficient at procurement in business, it is important to have a well-rounded understanding of the procurement landscape. This course aims to introduce the required […]
Profit Maximisation
In this intensive 3-hour workshop, Declan Flood will help hardware business owners and managers understand the common pitfalls and misconceptions about profit, and provides practical advice […]
Selling Skills for Hardware Retailers and Builders Merchants (with AI applications) (VIRTUAL)
This half-day virtual workshop is designed to equip hardware retailers, agri-retailers and builders merchants with the necessary knowledge, skills and attitude to deliver excellence in sales […]
Smarter Business with AI Programme (3 Days) (VIRTUAL)
Discover how to harness the power of artificial intelligence to work smarter, not harder. Smarter Business with AI is a practical, three-part online programme designed specifically […]
Stock Control (VIRTUAL)
Keeping accurate stock figures and ordering correct quantities of stock at the right price can be made easier – if you know how. This course is […]
Telephone Selling Skills (B2B)
This one-day course is designed to give staff and managers in hardware B2B a clear understanding of telephone sales and demonstrate the skills, attributes and knowledge […]