HAI has this week launched its Autumn 2018 classroom training schedule with courses tailored specifically to the needs of hardware retailers, merchants, agri-businesses and suppliers.
The newly launched schedule sees the return of popular courses including Credit Control, Stock Control and Digital Marketing & Social Media, and the introduction of new courses including workshops on Wood Flooring, Telesales, Merchandising and Manual Handling. The newly added courses come from continued feedback from HAI’s members, as training and development in soft skills (sales and customer service) and Product Knowledge stand out as key objectives.
Click on the links for more information about each workshop, or view our full catalogue of classroom training courses here. To book places on any of the courses please complete the form at the bottom of each workshop page, or contact Aoife Kinsella at aoife@hardwareassociation.ie or 01 2980969.
Date | Title | Tutor | Course Duration | Cost (HAI Member) | Cost (Non-Member) |
August 29th, September 6th | NEW: Essential Selling Skills – Advanced Selling Skills B2B | Frank O’Toole | 2 Days | €420 | €470 |
September 13th | Credit Control: From Start to Finish | Declan Flood | 1 Day | €110 | €170 |
September 18th | NEW: Introductory Workshop on Wood Flooring | John McCabe | 1 Day | €210 | €270 |
September 20th | Introduction to Successful Branding | Gerard Coleman | 1 Day | €210 | €270 |
September 27th | Digital Marketing and Social Media | Greg Fry | 1 Day | €210 | €270 |
October 2nd | NEW: Telephone Sales Training (B2B) | Frank O’Toole | 1 Day | €210 | €270 |
October 4th | NEW: Manual Handling | Colm Coughlan | ½ Day | €85 | €110 |
October 9th | Stock Control | Keith Harford | 1 Day | €210 | €270 |
October 16th | Customer Service Excellence | Terry Harmer | 1 Day | €210 | €270 |
October 17th | NEW: Advanced Workshop on Wood Flooring | John McCabe | 1 Day | €210 | €270 |
October 25th | Consultative Selling Skills (Suppliers) | Terry Harmer | 1 Day | €210 | €270 |
November 7th | NEW: Merchandising Techniques | Keith Harford | 1 Day | €210 | €270 |
November 8thth, November 22ndth | NEW: Leadership and Communication Skills | Frank O’Toole | 2 Days | €420 | €470 |
November 15th | Performance Managing the Sales Team | Terry Harmer | 1 Day | €210 | €270 |
November 21st | NEW: Creating a Selling Environment Instore | Terry Harmer | 1 Day | €210 | €270 |